Refund policy

Most Vibrantline products are custom printed to order. We cover manufacturing or print defects, shipping damage, and wrong items if you contact us within 3 days of delivery with your order number and photos. We prefer to reprint when practical; otherwise we refund the item price. When a return is required, we email a prepaid label—please do not ship anything back without approval.

We do not accept change-of-mind returns on custom-printed items (including sale items and gift cards). Defects and damage on sale items are still covered. Approved refunds usually post within 5–10 business days.

Full details: vibrantline.com/pages/return-policy